Question 1

Do you service all brands of garage doors?

Accepted Answer

Yes, we service all major brands of garage doors and openers, including Clopay, Amarr, Wayne Dalton, LiftMaster, Chamberlain, Genie, and more. Our technicians are trained to work with any manufacturer's products and can source parts for virtually any brand on the market.

Question 2

How long does a typical garage door installation take?

Accepted Answer

A standard single garage door installation typically takes 4-6 hours, while a double door may take 6-8 hours. This includes removing the old door (if applicable), installing the new door, setting up the opener, and testing all safety features. Custom installations may require additional time.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover), cash, checks, and financing options for larger projects. We can discuss payment plans for extensive installations or repairs. All pricing is provided upfront with no hidden fees.

Question 4

What causes garage door springs to break?

Accepted Answer

Garage door springs break primarily due to wear and tear from repeated use cycles (typically 10,000+ cycles over 7-10 years), rust and corrosion from moisture exposure, improper maintenance, extreme temperature fluctuations, or manufacturing defects. Regular lubrication and maintenance can extend spring life.

Question 5

What's the difference between torsion and extension springs?

Accepted Answer

Torsion springs are mounted horizontally above the door opening and use torque to lift the door. They're more durable, provide smoother operation, and are safer. Extension springs are mounted on either side of the door and stretch to provide lifting force. They're less expensive but have a shorter lifespan and can be more dangerous when they break.

Question 6

What's the lifespan of a garage door?

Accepted Answer

A well-maintained garage door can last 15-30 years depending on the material, climate conditions, and frequency of use. Steel doors typically last 20+ years, while wood doors may require more maintenance but can last just as long. The opener usually needs replacement every 10-15 years.

Question 7

Can extreme heat affect my garage door?

Accepted Answer

Yes, extreme heat common in California can affect garage doors significantly. Metal doors can expand and warp, weather seals can deteriorate faster, and opener motors may overheat. Insulated doors help regulate temperature, and regular maintenance helps catch heat-related issues early.

Question 8

What causes garage door cables to fray?

Accepted Answer

Garage door cables fray due to friction against pulleys and drums, rust from moisture exposure, improper tension, age and wear, or operating with worn springs that put extra stress on the cables. Frayed cables should be replaced immediately as they can snap suddenly.

Question 9

Can you install a garage door on an existing opening?

Accepted Answer

Yes, in most cases we can install a new garage door on an existing opening. We'll measure your opening to ensure proper fit and may need to make minor adjustments to the frame. For significantly different door sizes, some modification work may be required.

Question 10

Can wind damage my garage door?

Accepted Answer

High winds can damage garage doors, especially standard non-reinforced doors. Damage can include bent panels, broken springs from stress, track misalignment, and in extreme cases, doors can blow in. We offer wind-rated doors for areas prone to high winds or hurricanes.

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